Service Delivery
Effective November 9, 2026 · Server rentals only
Game-server hosting is a digital service. Nothing is physically shipped for a rental purchased through this portal.
How your server is supplied
After payment verification and acceptance, we install the selected game and configure the resources in your order. You receive connection information and instructions for accessing the game panel when the service is ready. The client portal is intended to hold your rental details and support conversations.
Installation time depends on the game files, updates, available capacity, and verification. No fixed or instant setup time is promised unless it appears in your order before payment. Contact us if access has not arrived within the estimate given for your order.
What you need
Use the correct game and edition, a supported game client, a valid game licence where needed, and an internet connection. A game licence, paid DLC, console access, mod compatibility, or cross-play is included only if your selected plan explicitly says so. Check the plan or ask support before paying if a specific feature is essential.
If setup cannot be completed
We will notify you if we cannot fulfil the order and refund the undelivered service. We will not substitute a different game, edition, or materially different plan without your agreement. The first-payment five-day refund window starts when the server-ready notice is sent, not while you are waiting for installation.